Order Cancellation

To cancel an order that has recently been placed, please reply to your confirmation email of your order, and we will do our best to stop your order from being processed. Take note that as soon as your order is placed, your order goes to processing, so it is difficult to stop an order, once it has been placed. Please be sure that what you order is what you want. If your order is already shipped you will first need to take delivery of the order. Then follow the return instructions below, to receive proper credit. Phone calls on cancellation and returns will be directed to this page.

How to place an order

You can place an order by adding the items you wish to purchase in your shopping cart. Once you hit the "check out" button, you will be prompted to choose the payment method of your choice. We will explain the different payment methods below.

Payment Options

• Credit Card - We accept Visa, Master Card, Discover and American Express. You can place your order online, using our secure server. When paying by credit card we only ship to your billing address on your credit card *When paying by credit card we are constrained to ship to your billing address. If you would like us to ship to another address, please call your credit card company (check the back of your card for their customer service number) and ask them to add another address to your account. Alternatively, you may choose one of the other payment methods that we offer.
• PayPal - When you select to pay with PayPal, you will enter in your info and address, which must match the verified address on your PayPal account, and submit your order. The next page is your receipt for you to print out and a Pay Pal link we provide, to send us payment. Orders can only be shipped to your Confirmed Paypal address.
• Check / Money Order - When you select to pay by Check / Money Order, you will enter in your info and address where you want your parts shipped to. Then submit your order. The next page is your receipt for you to print out and mail us, along with your check. We accept Money Order, Cashiers Check, Personal or Business Check in U.S. Funds. *Note: When paying by personal or business check, it needs clear our account before merchandise will be shipped. If paying by money order or cashiers checks, your merchandise will be shipped as soon as we receive payment.

Which ever method you choose for ordering, we will email you the tracking info as your order ships.

Shipping

• Cost - To find out how much an item will cost to ship, simply add the item to your shopping cart. At the bottom of the page, you will see where to enter your zip code, and then click on "Recalculate". This will give you your shipping charge.
• Transist Time - To calculate the estimated time to receive each product, simply add the product ship time to your shipping choice. Standard ground transit time takes approximately 2-5 business days. These figures are approximates and actual time may be more or less depending on the route.

Hawaii, Alaska, & Puerto Rico - These orders have to be shipped with UPS 2nd Day Air.

We do not offer shipping quotes over the phone.

APO - We do not ship to APO addresses- Sorry.

Canada - Yes we ship to Canada, and the shipping prices are listed on our site after an item is added to your shopping cart. Please note customers will be charged a duty tax that is paid to Canadian customs. This has nothing to do with us and to find out what this rate is, contact your local customs agency.

Outside the USA & Canada: We do not export outside the USA (50 States) and Canada, this includes US territories.

Where to send your payment

eWholesaleParts.com
15275 Collier Blvd., #201-120
Naples, FL 34119